Grievance Redressal Cell

The Grievance Redressal Cell (GRC) aims to look into the complaints lodged by any student and redress it as per requirement. The students can state their grievance regarding any academic and non- academic matter within the campus through the offline and grievance/ suggestion box. The institution aims at solving the grievances of the students within stipulated academic and non- academic matter within the campus through the offline and grievance/ suggestion box. The institution aims at solving the grievances of the students within stipulated time.

According to the UGC (Grievance Redressal ) Regulations, 2015-16, composition of the Grievance Redressal Committee:-

Objective:
The objective of the Grievance Cell is to develop a responsive and accountable attitude among all the stakeholders in order to maintain a harmonious educational atmosphere in the institute.

• A Grievance Cell should be constituted for the redressal of the problems reported by the Students of the College with the following objectives:

• Upholding the dignity of the College by ensuring strife free atmosphere in the College through promoting cordial Student-Student relationship and Student-teacher relationship etc.

• Encouraging the Students to express their grievances / problems freely and frankly, without any fear of being victimized.

• Suggestion / complaint Box is installed in front of the Administrative Block in which the Students, who want to remain anonymous, put in writing their grievances and their suggestions for improving the  Academics / Administration in the College.

• Advising Students of the College to respect the right and dignity of one another and show utmost restraint and patience whenever any occasion of rift arises.

• Advising all the Students to refrain from inciting Students against other Students, teachers and College administration.

• Advising all staffs to be affectionate to the Students and not behave in a vindictive manner towards any of them for any reason.

• Ragging in any form is strictly prohibited in and outside the institution. Any violation of ragging and disciplinary rules should be urgently brought to the notice of the Principal.

Mechanism of the GRC-

• Grievance redressal committee (GRC) shall consider only individual grievances of specific nature of students and staff.

• Post receipt of the complaint/application the committee will decide on the merit of case regarding scope of further discussion investigation and act promptly.

•  The GRC may mediate between complainant and defendant against who the complaint has been made, it required.

•  GRC shall consider redressing of grievances within a reasonable time.

•  The cell will give report to the authority about the cases attended to and seek guidance from the higher authorities if required.

Functions :

• The cases will be attended directly through meeting with committee  promptly of written grievances from the students. The cell formally will review all cases and will act accordingly as per the committee.

• The cell will give report to the authority about the cases attended to and the number of pending cases, if any, which require direction and guidance from the higher authorities.